Introduction
At Shodofy, we care about your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when visiting our site, using our services, and engaging with our platform using your Shopify store backend.
By using Shodofy you agree to the practices set out in this Privacy Policy.
Who are we?
Shodofy is the ultimate backend companion for Shopify stores. We provide the complete suite of tools that are needed to manage your business including real-time inventory, smart financials, workflow automation, and complete Shopify integration. Our intention is to simplify and supercharge the operational backend of e-commerce businesses.
Information We Collect
We collect personal information and non-personal information to serve and improve our services.
The personal information we may collect includes:
- Full name
- Email address
- Business name and address
- Phone number
- Shopify store URL and API data
- Payment and billing information
- Username and password (in case of a secure login)
The non-personal information we may collect includes:
- Browser type and version
- IP address
- Device type
- Time zone settings
- User activity data (what pages you visited, what features you accessed, etc.)
How We Use Your Information
We use the information we collect to:
- Provide, operate and maintain our platform and services
- Integrate and sync your Shopify data
- Automate your backend processes (inventory, orders, financials, etc.)
- Personalize user on-boarding and workflow configurations
- Enhance our platform and resolve technical challenges
- Send administrative and marketing communications
- Comply with laws and regulations
Share Your Information
We will not sell your personal data. However, we may share your information with:
- Services Providers: Third-party companies that assist our delivery of services (for example, hosting, payment gateways, analytics);
- Shopify Integration:We will access and sync data from your Shopify store, where needed for backend operations;
- Legal: Any time that we are served with a legal requirement, or to protect our legal rights.
The suitability of third-party partners depends on the contract that you and they sign and, in any case, all of our third-party partners, have contractual obligations to protect your data.
Data Security
We utilize industry-standard security practices, which include:
- Provide an encrypted format (HTTPS/SSL) for data transfer
- Provide secure API integrations
- Provide role-based access control
- Conduct regular vulnerability testing
We care a lot about your data and your security, but nothing is ever completely secure. Please make sure you use a strong password and secure your login credentials.
Your Rights and Choices
Depending on where you are located, you may have the right to:
- Have access to your personal data.
- Edit or delete your data.
- Object to processing or to request restriction of your data.
- Request portability.
If you would like to take any of these actions, you may get in touch with us at info@shodofy.com
Cookies and Other Tracking Technologies
We use cookies and similar tracking technology to enhance your experience, analytics of usage and personalization. You can disable cookies in your browser, but doing so may limit some characteristics of our platform.
Data Retention
We only retain your information as long as necessary to provide you the Services, comply with our legal obligations, resolve disputes and enforce our agreements.
International Data Transfers
We use cookies and similar tracking technology to enhance your experience, analytics of usage and personalization. You can disable cookies in your browser, but doing so may limit some characteristics of our platform.
Cookies and Other Tracking Technologies
Shodofy is a global company and, therefore, your data may be stored in or processed in other countries, outside of your country. From time to time, we may transfer your data to other jurisdictions, and Shodofy will take appropriate measures to protect your data, and ensure compliance under applicable data protection laws.
Children’s Privacy
Shodofy does not knowingly collect personal information from children under the age of 16. If we become aware that we have received personal data from a child under the age of 16, we will take steps to delete such information.
Changes to This Policy
We may make changes to this Privacy Policy from time to time. Where we make changes to this Policy that are material, we will notify you by email or through the platform. Your continued use of Shodofy after a change to this Privacy Policy will signify your acceptance of the Policy, as revised.
Contact Us
If you have any questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Shodofy Privacy Team
Email: info@shodofy.com