Introduction
At Shodofy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our Platform and Services. We aim to be transparent, giving you control over your data. This policy may be updated; we will notify you of material changes via email or the Platform.
Our Privacy Values
Your information belongs to you. We collect only what's necessary, use it to benefit you, and protect it rigorously. We don't sell your data and share only when essential or with your consent. This echoes Ecommerce Store’s value-driven approach for building trust.
Information We Collect
- Account and Contact Data: Name, email, phone, address, payment details (processed securely via third parties), and business information provided during signup or interactions.
- Usage Data: IP address, browser type, pages visited, and device information for analytics and security.
- Content Data: Any data you upload, such as store content or customer lists, which you control.
- Other Data: Job applications (if applicable), session recordings (with consent for trials), and integration data from third-party services. We avoid collecting sensitive data unless necessary, and use tools like cookies for functionality, with options to manage preferences.
- We may collect information you share when interacting with our social media accounts, subject to each platform’s own privacy policy
- We process this information based on our legitimate interest in engaging with our community, responding to inquiries, and improving our services.
- We collect and process your data only to the extent necessary and in compliance with applicable privacy laws
How We Use Your Information
We process data to:
- provide and maintain Services (e.g., processing orders);
- improve features via anonymized analytics;
- communicate support and updates;
- prevent fraud and ensure security;
- comply with legal obligations; and
- send marketing (with easy opt-out). For legitimate interests, we balance risks with safeguards like limited retention.
Data Sharing
We share data with:
- service providers (e.g., payment processors) under strict contracts;
- affiliates for operations;
- authorities if legally required; or
- in business transfers (e.g., mergers). No sharing for unrelated marketing without consent.
User Rights
Depending on your location, you have rights to access, correct, delete, port, restrict, or object to processing your data. Contact support@shodofy.com with requests; we respond within 30 days. Withdraw consent anytime, though it may affect Services. We support global compliance, including GDPR-like standards.
Security Measures
We employ encryption, access controls, regular audits, and incident response plans. However, no system is 100% secure; you should use strong passwords. Report vulnerabilities to us promptly.
Data Retention
We retain data as needed for Services or legal reasons, then delete or anonymize it. Account data is kept during active use plus a reasonable period post-cancellation.
International Transfers
Data may be transferred to Indian Law or other countries with adequate protections.
Children’s Privacy
Our Services are not for children under 13; we do not knowingly collect their data.
Contact Us
For questions or complaints, email support@shodofy.com. We aim to resolve issues promptly.