Complete Backend Solution for Ecommerce B2B CRM Management
Shodofy’s CRM Management System & Solutions for eCommerce Businesses
Managing customer relationships effectively is the key to business growth. Shodofy is specially designed for all the B2B and ecommerce CRM systems, which also helps you to empower businesses to centralise their customers' data, helping to easily streamline your communications and automate sales and all the service workflows from all the single platforms. Whether you're handling bulk or even B2B orders or managing direct to consumer ecommerce sales,shodofy helps you to easily track leads, nurture relationships, and deliver personalized experiences while gaining revenue.
Why Your ECommerce Business Need Shodofy ?
Shodofy provides a Centralised CRM System with Scalable Solutions.
99.5%
B2B and Ecommerce CRM Accuracy
100 %
CRM Tracking Visibility
99.5%
System Uptime
50 %
Fast Order Fulfilment Cycle
Sync and Integrate Your CRM Across All Major Ecommerce Platforms
We partner with the best in Ecommerce to provide seamless, real-time sync across your entire channel network.
Smarter CRM Control with Shodofy's Advanced Tools
Key Features of Shodofy’s CRM Management System & Services
Workflow Automation
It helps to automate all your repetitive tasks, follow-ups and all the sales processes to save time and improve the team with its productivity. Shodofy is making sure every lead and order is moving smoothly through all the pipelines without any kind of manual efforts. CRM automation tools are useful for online business stores.
Advanced Analytics & Reporting
You can gain real time actionable insights with all the real-time reports and all the customizable dashboards. You can easily track all the performances, measure RO and make real-time data-driven decisions to even grow your business faster.
Real Time Customer Segmentation
It is easily designed to segment your customers based on all the purchase behaviour, order values or even their engagement levels. When you personalise the communications and all the marketing strategies to even target the right audience easily and effectively.
Customer History
Access complete customer interaction histories from basic inquiries to even purchase all in one kind of place. Empower your sales and support teams with the context they need to deliver better experiences.
Multichannel Support
Manage customer interactions across multiple sales channels, including email, chat, marketplaces, and social media, also ensuring seamless engagement and faster response time.
CRM Integration
You can easily integrate Shodofy with your existing CRM and other business tools. Sync leads, contacts, and orders to create a unified system that also enhances collaboration and visibility.
Discover Shodofy With a Powerful CRM Solution
Fast and Reliable Ecommerce CRM Solutions
- Real Time Sales Report: Stay informed with live sales updates and performance tracking. Monitoring revenue trends, team activity, and customer orders in real time for smarter, faster decision-making.
- CRM Tools: You can easily access a suite of intuitive tools to manage leads, orders, and customer interactions, ensuring your team always stays organised and productive.
- CRM automation: Automate Repetitive tasks, follow-ups, and workflows so your team can easily focus on closing deals and growing all the relationships instead of manual processes.
- CRM Tracking Dashboard: Monitor sales, leads, and customer interactions in real time with a dynamic dashboard and giving you the big picture of the business performance.
Smarter CRM Control , Less Hassle
- Real Time Updates: always stay up-to-date with all the instant notifications and all the real-time data across orders, inventory, and all the customer interactions, ensuring quick and informed decision-making.
- Customer Data Management: Centralise all the customer information in one secure platform, making it very easy to access contact details, order history, and interaction recording anytime.
- B2B CRM: Tailored for B2B businesses, Shodofy’s B2B CRM Solution helps to manage complex sales cycles, bulk orders, and client-specific workflows with ease.
- Customer Management Tools: Enhancing engagement with tools designed for tracking customer behaviour, preference, and interactions to deliver personalised experiences.
Take Back Control By Using Shodofy’s CRM Services
CRM made simple with all in one ecommerce backend engine
Centralised Database
Unify all the business and customer data in a single kind of platform, reducing errors, improving collaboration, and ensuring data consistency.
Multi Channel & Omnichannel Support
Manage customer interactions and sales across multiple platforms from online stores to marketplaces and social media, all in one place.
Ecommerce CRM Tools
Simplify your ecommerce operations with features & tools designed to even track orders, manage inventory, and streamline customer communications.
CRM Tracking
You can easily keep tabs on every aspect of your business, from all the stock levels to order status, with all the comprehensive tracking features that ensure nothing slips through the cracks. CRM for B2B tracking also provided by Shodofy.
Is Your B2B & Ecommerce CRM System Holding You Back ?
If you recognize these core operational challenges. It’s time to explore a more automated and reliable solution.
What is a B2B Ecommerce CRM?
How does it help CRM with Customer Engagement?
Can it manage Multiple Sales Channels?
Are You Struggling with Overstocking or Stockouts?
Only One Solution - Shodofy
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Everything You Need to Know
Shodofy's CRM & Customer Management System strengthens all customer engagement by also giving you its 360 view of every customer. It also tracks purchase history, preferences and all the communications, helping you to tailor your marketing and the support interactions. With its automations and all the real-time insights so you can easily respond faster, personalising offers and building stronger, long-term relationships with your customers.
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